{"id":9152,"date":"2024-03-01T18:20:24","date_gmt":"2024-03-01T18:20:24","guid":{"rendered":"https:\/\/williamcromar.com\/newmediawiki\/?page_id=9152"},"modified":"2024-04-03T10:49:26","modified_gmt":"2024-04-03T10:49:26","slug":"how-to-get-help","status":"publish","type":"page","link":"https:\/\/williamcromar.com\/newmediawiki\/how-to-get-help\/","title":{"rendered":"How to get help"},"content":{"rendered":"\n
\n
\n
\"\"<\/figure>\n<\/div><\/div>\n\n\n\n
\n

If you have a question, use these resources in this order:<\/em><\/p>\n\n\n\n

<\/span>1 | USE MENU HELP<\/strong> <\/span><\/h2>\n\n\n\n

If your question is software-related<\/strong>, the software has a well-written, menu-based help guide, your first reference. If it doesn’t work…<\/p>\n\n\n\n

<\/span>2 | “GOOGLE IT”<\/strong> <\/span><\/h2>\n\n\n\n

Your question might be workflow-related<\/strong>. Someone has asked your question before, and someone else has answered it, in a chat room, blog post, tutorial, or wiki like this one. If that doesn’t work…<\/p>\n\n\n\n

<\/span>3 | READ (OR RE-READ) THE WIKI<\/strong> <\/span><\/h2>\n\n\n\n

Your question might be about our project<\/strong>. Did you read the wiki? Not skim, but read?<\/em> Chances are your answer is there. If that doesn’t work…<\/p>\n\n\n\n

<\/span>4 | ASK A COLLEAGUE<\/strong><\/span><\/h2>\n\n\n\n

If you are in a studio, colleagues and upper-level students are almost always around, and they are taking or have taken the course, so they are a resource for you. Someone will almost always know. If that doesn’t work…<\/p>\n\n\n\n

<\/span>5 | ASK YOUR INSTRUCTOR<\/strong> <\/span><\/h2>\n\n\n\n

Students usually ask the instructor first<\/strong>, but this move should always be your LAST<\/strong> resort. Why? Is your instructor lazy? Aren’t you paying their salary?<\/p>\n\n\n\n

There are several reasons:  <\/p>\n\n\n\n